Motel in Maggie Valley with free parking Along with a 24-hour front desk, this smoke-free motel has barbecue grills and a picnic area. Free WiFi in public areas and free self parking are also provided. Other amenities include RV/bus/truck parking and a vending machine. Castlewood Inn offers 28 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies or patios. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities
Air Conditioner
Parking
TV
Balcony/Terrace
Security/Safety
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: 6:00 am late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: usd 20.00 per pet, per day service animals are exempt from fees credit card charges are subject to a surcharge of 3 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 20.00 per pet, per day service animals are welcome, and are exempt from fees welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Tiffany
Aug 5, 2025 08:47:17 AM
Review Score:
10
Summary: This is reviewed by someone that typically stays in timeshares and resorts but enjoys experiencing small town motels every now and again.
Stay was good. 3 nights with family. Frankie, the front staff person, was very accommodating and nice. Rooms are being updated but are very small. Enough room for the beds and furniture but not much else. The bathroom is very very small. Best to keep in mind if you are a larger person. Also beds are VERY firm. I struggled with sleeping because of my back. I have lower back issues and the mattress irritated them. I woke up numerous times due to lower back pain. My spouse also had issues but slept through the night. The kids had no problems haha. Self check in is not currently available but it wasn’t an issue, Frankie helped with everything and we didn’t miss it. The pool is not currently open. Another thing to keep in mind if you are looking to book for that reason. This did not bother us because we planned to swim in the local swimming holes and do some tubing if possible but it ended up being rainy and chilly anyways so swimming was out either way. Also there is no breakfast available. I’m not sure if they offer it but just saying. Overall we would stay again for another short trip if we were in Maggie Valley.
PS, do yourself a favor and drive down a mile or so left of the motel and stop at Gates Flea Market and see Joy at the Snack Shack. The food is affordable and amazing! Don’t judge a book on this place, for real it is so good.
See All Reviews
Reviews
Tiffany
Aug 5, 2025 08:47:17 AM
Review Score:
10
Summary: This is reviewed by someone that typically stays in timeshares and resorts but enjoys experiencing small town motels every now and again.
Stay was good. 3 nights with family. Frankie, the front staff person, was very accommodating and nice. Rooms are being updated but are very small. Enough room for the beds and furniture but not much else. The bathroom is very very small. Best to keep in mind if you are a larger person. Also beds are VERY firm. I struggled with sleeping because of my back. I have lower back issues and the mattress irritated them. I woke up numerous times due to lower back pain. My spouse also had issues but slept through the night. The kids had no problems haha. Self check in is not currently available but it wasn’t an issue, Frankie helped with everything and we didn’t miss it. The pool is not currently open. Another thing to keep in mind if you are looking to book for that reason. This did not bother us because we planned to swim in the local swimming holes and do some tubing if possible but it ended up being rainy and chilly anyways so swimming was out either way. Also there is no breakfast available. I’m not sure if they offer it but just saying. Overall we would stay again for another short trip if we were in Maggie Valley.
PS, do yourself a favor and drive down a mile or so left of the motel and stop at Gates Flea Market and see Joy at the Snack Shack. The food is affordable and amazing! Don’t judge a book on this place, for real it is so good.
Nathan
Jul 27, 2025 09:10:22 AM
Review Score:
8
Summary: The place is older, but it was clean. The hot water in the shower was awesome!! Very friendly people running it!
Stacy
Jun 14, 2025 07:30:12 PM
Review Score:
8
Summary: Property has no pool as advertised.
Has no eating utensils - had to ask at front desk, was an effort to find a fork.
Room smelled of cat urine. Clean, but stank. Hotel is very dated and needs upgrading.
Grounds were clean and swept daily. Maid service was prompt and efficient.
Michael
Jun 5, 2025 10:36:21 AM
Review Score:
6
Summary: Internet was so poor it was unusable otherwise a clean facility and good stay
Heather
May 31, 2025 05:54:39 AM
Review Score:
10
Summary: Our 2 night stay was pleasant. Our room was very clean. My biggest issue is the heat/air is above the sink by the bathroom, so it is hard to reach. Had to use a chair to reach it.
Lora
May 28, 2025 10:08:17 PM
Review Score:
6
Summary: one of those.. you get what you pay for. I expected things to be a little out dated but could had been better cleaned.. They were a musky odor in our room. The beds were comfortable and clean! The check in gentleman was not rude per se but was not friendly at all. Treated me like a nuisance because I was checking in. I will say if you are looking for an old school road side motel.. this is your vibe!
Maria
May 6, 2025 07:56:15 PM
Review Score:
6
Summary: Update the $ for pets per pound on Hotel.com website. Explain things like, check out time, that there is no continental brrakfast service, etc Air rooms out and fix the little things.
Patty
Apr 20, 2025 09:03:05 PM
Review Score:
10
Summary: Clean rooms. This makes 3 times we stayed at Castlewood Inn.
Norm
Apr 18, 2025 06:43:47 PM
Review Score:
8
Summary: Bathroom was dated, bathroom needs an upgrade.
