Is this Charlotte hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Charlotte hotel have a swimming pool?

No, this Charlotte hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Charlotte hotel?

Best-rates for the Charlotte hotel starts from $107 per night with includes Toiletries, Breakfast, Air Conditioner, TV, Business Services, Designated Smoking Area, Kitchen, Wellness Facilities, Child Friendly, Internet, Laundry, Parking, Accessibility, Bedding/Linens, Guest Services, Wheelchair Accessible, Security/Safety, Fireplace/Heating with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Charlotte hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Charlotte hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Charlotte hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Charlotte hotel?

Based on the information reported by the owner or manager, the Charlotte hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Charlotte hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Charlotte hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Tru by Hilton Charlotte Ayrsley | Hotel in Charlotte

8.8 (1006 Reviews) | 1 Bathroom

Charlotte Hotel | Tru by Hilton Charlotte Ayrsley

Hotel in Charlotte

Hotel in Charlotte with free breakfast and a 24-hour fitness center
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Weekly housekeeping is available.
Tru by Hilton Charlotte Ayrsley offers 98 air-conditioned accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Soap

Free toiletries

Toilet paper

Private bathroom

Shampoo

Hair dryer

Towels

Shower

Bedroom

Blackout drapes/curtains

Air conditioning

Heating

Bed sheets

Free cribs/infant beds

Desk

Free local calls

Safe

Laptop-friendly workspace

Breakfast

Free buffet breakfast available daily 6:00 AM–10:00 AM

Coffee/tea in common area(s)

Coffee/tea maker

Refrigerator

Parking

Wheelchair-accessible parking and van parking available

Free self parking on site

Onsite parking includes off-street options

Accessibility

Wheelchair-accessible path of travel

Wheelchair-accessible lounge

Stair-free path to entrance

Visual fire alarm

Wheelchair-width doorways

Elevator

Handrails in stairways

Well-lit path to entrance

In-room accessibility

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Low-height view port in door

Braille signage

Phone accessibility kit

Wheelchair-accessible van parking

Wheelchairs available on site

Low-height door lock

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair-accessible path to elevator

Wheelchair-accessible business center

Low-height counter and sink

Wheelchair-accessible public washroom

Activities

24-hour fitness center

Entertainment

55-inch LCD TV

Premium channels

Cable channels

General

24-hour business center

Elevator

Front-desk safe

Spanish

English

Designated smoking areas

Guest Services

Refrigerator

Free cribs/infant beds

Snack bar/deli

24-hour front desk

Daily housekeeping

Dry cleaning service

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Pet fee: usd 50 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets pets allowed for an extra charge of usd 50 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Laura

Jun 8, 2025 12:48:55 AM

Review Score: 6

Summary: Check in was easy and fast, the staff were very friendly and helpful. Comfort wise we were not satisfied, both beds the mattresses were very uncomfortable in certain areas they were sunken in. The pillows were too flat and not enough support.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Queen Beds, Accessible (Hearing) Room Size: 399 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Doorbell/telephone notification, Raised toilet seat, Ping - 11, Lever door handles, Pets not allowed, Square meters - 37, Square feet - 399, Grab bar - near toilet, Wheelchair-accessible bathroom vanity, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Accessible (Hearing) Room Size: 399 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Doorbell/telephone notification, Raised toilet seat, Ping - 11, Lever door handles, Pets not allowed, Square meters - 37, Square feet - 399, Grab bar - near toilet, Wheelchair-accessible bathroom vanity, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds, Accessible (Roll-In Shower) Room Size: 399 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Doorbell/telephone notification, Raised toilet seat, Ping - 11, Lever door handles, Pets not allowed, Square meters - 37, Square feet - 399, Grab bar - near toilet, Wheelchair-accessible bathroom vanity, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Accessible (Roll-In Shower) Room Size: 231 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Doorbell/telephone notification, Raised toilet seat, Ping - 6, Square feet - 231, Lever door handles, Pets not allowed, Grab bar - near toilet, Square meters - 21, Wheelchair-accessible bathroom vanity, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) Room Size: 369 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 369, Number of bedrooms - 0, Doorbell/telephone notification, Raised toilet seat, Lever door handles, Pets not allowed, Grab bar - near toilet, Square meters - 34, Ping - 10, Wheelchair-accessible bathroom vanity, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Room, 1 King Bed Room Size: 231 square feet m² 1 King Bed	General Square meters - 21, Number of living rooms 0, Number of bedrooms - 0, Ping - 6, Square feet - 231, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds Room Size: 231 square feet m² 2 Queen Beds	General Square meters - 21, Number of living rooms 0, Number of bedrooms - 0, Ping - 6, Square feet - 231, Pets not allowed, Bed count minimum 2, Bed count maximum 2