Is this Durham hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Durham hotel?

Check-in time for Durham hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Durham hotel have a swimming pool?

No, this Durham hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Durham hotel?

Best-rates for the Durham hotel starts from $76 per night with includes Air Conditioner, Accessibility, Security/Safety, Toiletries, Breakfast, Wheelchair Accessible, Laundry, Kitchen, Parking, TV, Business Services, Bedding/Linens, Child Friendly, Wellness Facilities, Guest Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Durham hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Durham hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Durham hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Durham hotel?

Based on the information reported by the owner or manager, the Durham hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Durham hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Durham hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

SureStay Plus Hotel by Best Western Durham Medical Center | Hotel in Durham

5.8 (1005 Reviews) | 1 Bathroom

Durham Hotel | SureStay Plus Hotel by Best Western Durham Medical Center

Hotel in Durham

Hotel in Durham with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a business center and conference space. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
SureStay Plus Hotel by Best Western Durham Medical Center offers 114 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Private bathroom

Hair dryer

Free toiletries

Shower/tub combination

Bedroom

Pillow-top mattress

Blackout drapes/curtains

Bed sheets

Air conditioning

Phone

Desk

Free local calls

Laptop-friendly workspace

Free newspapers (weekdays)

Desk chair

Iron/ironing board

Breakfast

Free full breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Coffee/tea maker

Refrigerator

Microwave

Parking

Free RV/bus/truck parking on site

Free uncovered self parking on site

Accessibility

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Stair-free path to entrance

Elevator

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

In-room accessibility

Activities

Golf lessons

Golfing

Hiking/biking trails

Mountain biking

Fitness center

Entertainment

32-inch LCD TV

Cable channels

Premium channels

General

Conference space (480 square feet)

Business center

Meeting room

Elevator

Banquet hall

English

TV in lobby

Smoke-free property

Renovated entire property - January 2022

Guest Services

Full-sized refrigerator

Laundry facilities

Microwave

Daily housekeeping

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: WiFi (USD 0 per stay)

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 2:00 am late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 25.0 per night. cribs (infant beds) are not available.

Payment Policy

Fee for in-room wireless internet: usd 0 per stay (rates may vary) pet deposit: usd 25 per stay pet fee: usd 15 per pet, per day service animals are exempt from fees rollaway bed fee: usd 25.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 80 lbs per pet) pets allowed for an extra charge of usd 15 per pet, per day, plus a deposit of usd 25 per stay service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted

Reviews

Ryan

Jun 29, 2025 09:55:00 PM

Review Score: 6

Summary: Pictures are

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave Room Size: m² 1 King Bed	General Microwave, Pets not allowed, Refrigerator, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave Room Size: m² 2 Double Beds	General Microwave, Pets not allowed, Refrigerator, Bed count minimum 2, Bed count maximum 2
Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) Room Size: m² 2 Double Beds	General Microwave, Sofa bed, Pets not allowed, Refrigerator, Extra bed count 1, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave Room Size: m² 1 King Bed	General Microwave, Pets not allowed, Refrigerator, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave Room Size: m² 1 King Bed	General Microwave, Pets not allowed, Refrigerator, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) Room Size: m² 1 King Bed	General Microwave, Sofa bed, Pets not allowed, Refrigerator, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) Room Size: m² 1 King Bed	General Sofa bed, Pets not allowed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) Room Size: m² 1 King Bed	General Microwave, Sofa bed, Pets not allowed, Refrigerator, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1